Hilton's WeChat Points and Status Coronavirus Announcement Translated

There’s recently been some confusion about Hilton’s status and points extension offer.

Hilton made an announcement via their official WeChat account on the 20th of February, 2020.

Here’s the announcement, translated into English.

Hilton Group pays close attention to the prevention and control of pneumonia caused by new coronavirus. From now on, Hilton Honors will provide membership and points extension policies for members of mainland China, Hong Kong, Macao and Taiwan affected by travel plans:

All members who have not reached the relegation standard in 2019 and will be downgraded on March 31, 2020 will have their current membership level extended to March 31, 2021.

All members who have successfully reached the elite membership (diamond, gold, silver) relegation or promotion criteria in 2019, the validity of these membership levels will be extended to March 31, 2022. A

ll Hilton Honors members in Mainland China, Hong Kong, Macau, and Taiwan: From now until December 31, 2020, points will not expire.

The above membership and points extension policies are only applicable to Hilton Honors members in Mainland China, Hong Kong, Macau and Taiwan, and apply to Hilton Honors Terms and Conditions.

Some reporting implied that status extensions were for global Hilton Honors members. This is incorrect.

The WeChat announcement states that points and status extensions will only apply to Hilton Honors members in Mainland China, Hong Kong, Macau and Taiwan.

With the global situation changing daily (on of 17th of March 2020, Hilton CEO Christopher Nassetta stated most hotels in major US cities will close and occupancy rates could fall to 10% globally) expect more announcements coming soon. Make sure you’re subscribed to the ‘Our Departure Board’ newsletter to get notified of any updates.